Last Updated: March 25, 2025
Introduction
Welcome to Singularium Technologies Private Limited (“Company”, “We”, “Us” or “Our”). This Privacy Policy explains what Personal Data we collect about you (“You”), how we use it, your rights under data protection laws (including the GDPR), and how you can exercise those rights. Please read this document carefully before using our Platform, including our website (StepZero: https://stepzero.singularium.in) and any related services (“Service”).
By accessing or using the Service, You agree to this Privacy Policy. If you do not agree, please discontinue use immediately.
Definitions
- Account: A unique profile created by You for accessing our Service.
- Personal Data: Any information that identifies or could identify you.
- Cookies & Tracking Technologies: Small files or code snippets (including browser cookies, beacons, tags, and scripts) placed on your device. Note: Some cookies may store Personal Data if they track personal details or device identifiers.
- Data Subject Rights: Rights provided under the GDPR (e.g., the rights to access, correct, delete, restrict processing, object to processing, and data portability).
- DPO: Our Data Protection Officer, detailed below.
- Service Provider: Third-party companies or individuals processing data on our behalf.
- Usage Data: Automatically collected data regarding your use of our Service, such as your IP address, browser type, and pages visited.
What Personal Data Do We Collect?
- Registration & Profile Data: e.g., name, email, phone, address
- Usage Data: Diagnostic data collected automatically
- Cookies & Similar Tracking Technologies: That may capture details about your browsing (including some Personal Data)
How We Use Your Personal Data
We process your Personal Data for purposes including, but not limited to:
- Providing and maintaining our Service
- Managing your Account and preferences
- Fulfilling contractual obligations (e.g., delivering paid services)
- Communicating updates, offers, and service-related information
- Enhancing and analyzing the performance, security, and usability of our Service
- Complying with legal and regulatory obligations
Cookies and Tracking Technologies
We use Cookies (both session and persistent cookies) and other technologies (like web beacons) to collect information about your usage of our Service. Some of these cookies may record Personal Data (such as device identifiers or browsing identifiers). You can control or disable cookies using your browser settings. Please note that disabling cookies may affect your experience and our ability to provide certain features.
Your Rights as a Data Subject
In alignment with GDPR, you have the following rights:
- Right of Access: Request a copy of your Personal Data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Ask us to delete your Personal Data when possible.
- Right to Restrict Processing: Request that we limit how we process your data.
- Right to Data Portability: Request a copy of your Personal Data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to processing based on your particular circumstances, including direct marketing and automated decision making.
- Right to Withdraw Consent: Withdraw your consent at any time when processing is based on consent.
To exercise these rights, please contact us using the details in Section 8. We may require proof of your identity before processing your request.
Data Transfers
Your Personal Data may be stored and processed in locations where data protection laws differ from those in your jurisdiction. By using our Service and providing your data, you consent to such transfer as long as we take steps to ensure appropriate safeguards are in place.
Data Protection Officer (DPO) and Contact Information
We have appointed a Data Protection Officer to oversee compliance with data protection laws. If you have any questions regarding this Policy or wish to exercise your Data Subject Rights, please contact our DPO at:
- Email: dpo@singularium.in
- Address: Singularium Technologies Private Limited, 306, 7th Cross, 2nd Main Rd, Venkateswara Nagar, Domlur, Bengaluru, Karnataka 560071, India.
For general inquiries, you may also contact us at:
- Email: stepzero@singularium.in
- Contact page: https://singularium.in/contact-us/
Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy or as legally required. Usage Data is generally kept for a limited time unless longer retention is necessary for security or legal purposes.
Disclosure and Transfers of Your Data
We may share your Personal Data with:
- Service Providers, who help us deliver our Service
- Business partners, for product or service offerings (with your consent where required)
- Affiliates or during business transfers (mergers, acquisitions)
- Legal authorities when required by law or to protect the rights and safety of our Company or Service users
Data Security
We take commercially reasonable measures to secure your Personal Data; however, no method of transmission or storage over the Internet is completely secure.
Changes to this Privacy Policy
We may update this Policy periodically. Any changes will be posted on this page and communicated via email or prominent notice on the Service with an updated “Last Updated” date. We encourage you to review this Policy periodically.
Children
Our Service is not directed to persons under 13 years of age. We do not knowingly collect Personal Data from children under 13. If you believe we have inadvertently collected such data, please contact us for removal.
Contact Us
If you have questions about this Privacy Policy or need assistance regarding your Personal Data or your rights, please contact us using the details listed in Section 8. This Policy is intended to give you a clear understanding of how your Personal Data is managed. By using our Service, you acknowledge that you have read and consent to the practices described herein.